They do charge a NON-NEGOTIABLE $12.50 restocking fee, which does cover cost of shipping as well. Email us, and we will fill out the return request with Eas圜are.Įas圜are will provide a return label for you to use to return the product. To qualify, products must be returned to the correct Eas圜are returns address, with a copy of your dated receipt, a completed Returned Merchandise Authorization (RMA) form.
If you are not completely satisfied with this product for any reason, Eas圜are will issue us a credit, which we will return to you in the form of a refund to your original payment method.
We back all of our products with a 45-day satisfaction guarantee. If you feel your Eas圜are product is defective their policy goes as follows: The pads are therefore specific to the boot model and size only, and cannot be used with other boots or other sizes of the same boot model.Ī Clean them using warm water or a stiff brush.We follow all manufacturer waranty and defective product policies. Q Can the pads be used in a different boot?Ī Each pad is pre-cut to accompany the corresponding size boot. Q Can I turn my horse out in the Easyboot Cloud?Ī The Easyboot Cloud may be used for light turnout.Ī We do not recommend that this boot be used for riding.Ī Each boot is sold with a replaceable closed-cell EVA pad.Ī The pads may be purchased separately under the Accessories section of the Eas圜are website. An closed-cell EVA pad is included in every boot, and may be replaced as an accessory item. Q What is the difference between the Easyboot Cloud and the RX?Ī The Easyboot Cloud is more robust, and comes in a greater number of sizes. Store in a cool, dry place when not in use.Įasyboot Cloud – Frequently Asked QuestionsĪ The Cloud is used as a therapeutic system to give comfort to thin soles, abscesses, laminitic stages, stresses of shipping recovery after workouts and stalling on hard surfaces. Pull the boot off by pulling down and away on the back of the boot. Unfasten the hook and loop at the top of the boot. The Easyboot Cloud is now securely in place. Verify that the boot is fully seated on the hoof. Place the hoof on the ground to a weight-bearing position. Pull the rear section of the upper completely over the heel bulb. Using technique as opposed to force, gently twist the boot until the hoof is completely in the boot and free of any obstruction. Unhook the hook and loop tabs at the front of the boot.Ĭompletely fold down the rear section of the Cordura (C) upper so it is flush with the sole of the boot.įacing the rear of your horse, pick up the hoof and slip it into the boot, toe first.
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